Terms of service

By accessing or using the JUGGLERAL website, placing an order, creating an account, or otherwise using our services, you agree to the terms and conditions described below.

Please review these terms carefully before using our website or completing a purchase.

If you do not agree with these terms, please do not use our website or services.

Who You Are Buying From

JUGGLERAL is the seller responsible for products offered through juggleral.com and for our order handling, delivery assistance, returns, refunds, and customer support. Our business contact details appear below. Shopify provides the commerce technology; use of Shopify or Shop is not a statement that Shopify owns JUGGLERAL, manufactures our products, or endorses every product.

Online Store Terms

By using this website, you confirm that you are legally permitted to enter into transactions and use our services in accordance with applicable law.

You may not use our website, products, or services for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not:

• Attempt to interfere with website security

• Introduce malicious code or harmful technology

• Attempt unauthorized access to accounts or systems

• Submit false or misleading information

• Use our website for fraudulent transactions

• Misuse promotional offers

• Violate applicable laws or regulations

We may restrict or discontinue access to our services where reasonably necessary to protect customers, our business, or the integrity of our website.

General Conditions

We reserve the right to refuse or cancel a transaction where reasonably necessary, including circumstances involving:

• Suspected fraud or unauthorized activity

• Payment authorization problems

• Incorrect or incomplete order information

• Product availability issues

• Pricing or technical errors

• Violations of these terms

• Other circumstances that prevent proper fulfillment of the order

If an order is cancelled after payment has been successfully collected, any applicable refund will generally be issued to the original payment method.

Product Information

We aim to present accurate product descriptions, brand attribution, images, prices, available shades, size or volume, ingredients where available, manufacturer directions, warnings, and availability. Review the individual listing before ordering. Beauty formulas, packaging, ingredients, and available variants can differ, including between products from the same brand.

JUGGLERAL offers products from the brands identified on the relevant listings. Their names, trademarks, formula information, and manufacturing history remain attributed to the relevant owners. We do not describe third-party formulas as our own original manufacture. If an essential detail is unclear, contact us before purchase.

Shade, Size, Volume, and Product Selection

Select the intended shade, size, volume, quantity, and set configuration using the information on the relevant product page. On-screen colors can differ slightly from the item under different lighting; they do not justify supplying the wrong shade or a materially different product. Packaging or formulas may change, so check the label on the item received for current ingredients, directions, and warnings.

We can help locate published product information. We do not guarantee that a particular formula suits every skin or hair type, and we do not provide a personal medical diagnosis. Read the Return and Refund Policy before opening an item you might wish to return for an ordinary preference reason.

Product Images and Colors

We make reasonable efforts to present product images and colors accurately.

However, actual product appearance may vary slightly because of factors including:

• Lighting

• Photography

• Screen brightness

• Display settings

• Device type

Minor variations in color or appearance may occur.

Images and descriptions must represent the actual item offered. A minor difference caused by screen display does not excuse supplying a materially different design, label, material, or product. If an item materially differs from its description, contact us for an appropriate resolution under our Return & Refund Policy and applicable law.

Product Availability

All products are subject to availability.

Product availability may change without notice.

In some circumstances, a product may become unavailable after an order has been submitted.

If we are unable to fulfill an item that has already been paid for, we will contact you and provide an applicable refund or another available resolution.

Pricing

Product prices are displayed on our website and during checkout.

Prices may change from time to time.

Any applicable price changes will be reflected before an order is completed.

The amount displayed during checkout before payment is submitted is the applicable purchase amount for that transaction.

We do not add an undisclosed compulsory fee after you have reviewed the final order total. The stated free standard U.S. shipping service has no minimum order value. Price and availability information applicable to your transaction is shown before payment.

Pricing Errors

Occasionally, pricing or product information may be displayed incorrectly because of a technical, system, or human error.

If we identify a material pricing error before fulfillment, we may contact you and provide available options.

If an affected order cannot be fulfilled, the applicable payment will be refunded.

We will not require you to pay a higher corrected price for an affected order without your agreement. If you do not accept an offered correction or an item cannot be supplied, we will cancel the affected item and refund the amount collected for it.

Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods are displayed during checkout.

Payment availability may vary depending on:

• Customer location

• Device

• Browser

• Currency

• Payment provider

• Checkout eligibility

The payment methods displayed during checkout are the official payment options available for your specific transaction.

Customers are responsible for providing accurate billing and payment information.

Payment Security

Payments are processed through secure checkout systems and authorized third-party payment providers.

JUGGLERAL does not store complete credit or debit card numbers on our own servers.

Please do not send complete card numbers, card security codes, banking passwords, or other sensitive financial credentials to us by email.

Taxes and Charges

Applicable taxes, shipping charges, discounts, and other order-related amounts will be displayed during checkout where applicable.

Customers can review the final order total before submitting payment.

Additional charges imposed independently by a bank, card issuer, currency conversion provider, or other third party may be outside the control of JUGGLERAL.

Promotional Offers

JUGGLERAL may offer promotional discounts or special offers from time to time.

Promotions may be subject to conditions including:

• Eligibility requirements

• Expiration dates

• Minimum purchase requirements

• Product exclusions

• Geographic restrictions

• First-order requirements

• Usage limits

• Other stated promotional conditions

The discount displayed in your order summary before payment is the discount applied to that transaction.

Unless otherwise stated, promotional discounts cannot be applied retroactively after an order has been completed.

Where an offer is displayed through Shop or another advertising service, review the eligibility, expiry, limits, and other offer conditions shown for that transaction. JUGGLERAL does not present a promotional reward as cash or as an unconditional discount where the offer does not provide it. Merchant advertising costs are not added to your order as an undisclosed customer fee.

Order Confirmation

After successfully submitting an order, you should receive an order confirmation email at the email address provided during checkout.

Please review your confirmation carefully.

Customers are responsible for checking:

• Products ordered

• Selected size or volumes or variants

• Shipping address

• Contact information

• Discounts applied

• Order total

If you notice an error, please contact us as soon as possible.

Order Processing

Orders are generally processed within:

1–3 Business Days

Orders are processed:

Monday – Friday

Our daily order cut-off time is:

12:00 PM (Noon) Eastern Time (New York)

Orders placed after the cut-off time, on weekends, or on public holidays may begin processing on the next available business day.

Shipping and Delivery

JUGGLERAL currently provides eligible shipping within the:

United States

Our estimated standard shipping transit time is:

6–9 Business Days

The estimated total delivery timeframe is:

7–12 Business Days

This includes:

• Processing time: 1–3 business days

• Transit time: 6–9 business days

JUGGLERAL currently offers:

Free Standard Shipping on All U.S. Orders

Delivery estimates are provided for guidance and are not guaranteed delivery dates.

Carrier operations, public holidays, weather, transportation disruptions, and other circumstances outside our reasonable control may affect delivery times.

Please review our Shipping Policy for complete shipping information.

Orders covered by this shipping policy are dispatched from the United States and delivered within the United States. We do not use a U.S. business address as a claim about an unconfirmed manufacturing location. Review the Shipping Policy for cut-off and business-day calculations, tracking, delays, and non-delivery support.

Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

Incorrect or incomplete shipping information may result in:

• Delivery delays

• Failed delivery attempts

• Returned packages

• Additional shipping expenses

If you notice an error in your shipping address, please contact us as soon as possible.

Address changes cannot be guaranteed once an order has entered processing, packing, or shipment.

Order Tracking

Tracking information will be provided after shipment when available.

Please allow up to:

48 Hours

after carrier acceptance for tracking information to become active or update.

Returns and Exchanges

JUGGLERAL accepts eligible returns for both:

• Defective products

• Non-defective products

JUGGLERAL also accepts eligible exchanges.

Return or exchange requests must be submitted within:

30 Days From the Date of Delivery

Returned products must be in:

New Condition Only

Eligible products must meet the conditions described in our Return & Refund Policy.

Ordinary returns are for new-condition items, with no undisclosed final-sale or category-wide exception under this standard policy. Defective or incorrectly supplied goods are assessed on the issue reported; mandatory rights are not removed by a new-condition requirement.

Return Method

Approved returns must be sent:

By Mail

Customers should contact our Customer Support team before mailing any return.

The business address listed below is not automatically the return address.

Return instructions and the authorized return location will be provided when applicable.

The authorized mailing destination for approved returns is in the United States. Please obtain the correct U.S. return address before mailing the item. The listed business address is not automatically the return warehouse.

Return Shipping

Eligible approved returns covered by our United States Free Return Shipping rule receive free standard return shipping. JUGGLERAL provides a prepaid label or another approved arrangement at no cost to you, and does not deduct the approved standard return postage from an eligible refund. Contact us before purchasing your own postage; independently selected or upgraded services are reimbursed only if approved or required by law.

For an order governed by the default conditions instead of a free-return market rule, the customer obtains and pays ordinary return postage. This default does not override a free-return entitlement attached to the order. For verified defective, damaged, or incorrectly supplied products, JUGGLERAL arranges or covers necessary standard return postage. We charge no restocking fee.

Return shipping costs are generally non-refundable unless otherwise required by applicable law or unless JUGGLERAL specifically confirms otherwise.

This applies to ordinary preference returns. For a defect, damage, or incorrect item, contact us before obtaining postage. Any mandatory obligation to cover or reimburse necessary return costs remains in force.

Restocking Fee

JUGGLERAL does not charge a restocking fee for eligible approved returns.

Restocking Fee: $0

Refunds

Refund timeframe: customers receive eligible refunds within 3 calendar days.

When a return is required, you will receive the eligible refund within 3 calendar days after the returned product is delivered to our authorized U.S. return location. This period includes inspection, approval, refund submission, and crediting the funds to your original payment method; inspection or approval does not start a separate waiting period.

When a physical return is not required, you will receive the refund within 3 calendar days after we confirm the cancellation or refund resolution. We notify you when the refund has been issued.

Refunds are returned to the original payment method. The 3-calendar-day timeframe refers to your receipt of the funds, not merely our initiation of the refund. We do not add a separate bank or payment-provider posting period to this stated timeframe.

If your refund has not appeared, check the status with your payment provider and contact us with your order number. We will help trace the refund using the available transaction information.

Please review our Return & Refund Policy for the full return procedure.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist before the order has entered processing or shipment.

For orders covered by our United States Free Return Shipping rule, you may request cancellation of unfulfilled items within 15 minutes after placing the order. Use the cancellation option in your customer account where available, or immediately email info@juggleral.com with your order number. We assess the request using its submission time and confirm the outcome. If accepted, cancellation is free and the eligible refund is received within 3 calendar days after confirmation. After 15 minutes, contact us promptly; we will assist where possible, but cancellation is not guaranteed. Fulfilled or shipped items follow the return procedure after delivery. Under the default rule for orders outside this market-specific rule, you may request cancellation while the items remain unfulfilled. Mandatory consumer rights remain unaffected.

Orders that have already shipped generally must be handled according to our Return & Refund Policy after delivery where eligible.

Customer Accounts

If our website allows customer accounts, customers are responsible for:

• Maintaining accurate account information

• Protecting account credentials

• Restricting unauthorized access

• Notifying us if an account may have been compromised

You are responsible for activity performed through your account to the extent permitted by applicable law.

Intellectual Property

JUGGLERAL offers beauty products from the brands identified on the relevant product listings. Product brands, trademarks, and manufacturer information remain attributed to their respective owners.

Nothing on our website grants permission to reproduce or commercially exploit protected designs, photographs, text, logos, or other content without appropriate authorization. If you believe material on our website infringes your rights, contact info@juggleral.com identifying the material and the basis of your concern so we can review it.

Prohibited Uses

You may not use our website or services to:

• Violate applicable laws

• Commit or facilitate fraud

• Submit false information

• Interfere with website security

• Distribute viruses or malicious code

• Attempt unauthorized access

• Impersonate another person

• Infringe intellectual property rights

• Abuse promotional offers

• Abuse payment systems

• Use unauthorized automated tools to interfere with website operation

We may take reasonable steps to restrict activity that violates these terms.

Third-Party Services

Our website may use or link to third-party services, including:

• Payment providers

• Shipping carriers

• Analytics providers

• Advertising platforms

• Social media platforms

• Website technology providers

Third-party services operate according to their own terms, privacy policies, and procedures.

JUGGLERAL does not control the independent practices of third-party services.

Third-Party Links

Our website may contain links to independent third-party websites.

JUGGLERAL is not responsible for the content, privacy practices, availability, or security of independent third-party websites.

Customers should review the applicable policies and terms of third-party websites before using them.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you use our website or services.

Our store is hosted by Shopify, which collects and processes personal information to operate the store and, where enabled, provide Enhanced Services powered by Shopify Network Intelligence, such as personalization, analytics, and advertising. Information submitted to this store is shared with Shopify and service providers that may be in other countries.

Learn more in the Shopify Consumer Privacy Policy. Depending on your location, you may opt out of or object to certain uses through Shopify's privacy controls.

Errors and Omissions

Information on our website may occasionally contain:

• Typographical errors

• Inaccuracies

• Omissions

• Technical errors

These may relate to:

• Product information

• Pricing

• Promotions

• Shipping

• Availability

• Other website content

Where appropriate, we may correct material errors or update information.

If an error materially affects a completed transaction, we will address the matter according to applicable requirements.

Service Availability

We aim to keep our website and services available, but uninterrupted access cannot be guaranteed.

Website access may occasionally be affected by:

• Maintenance

• Technical issues

• Hosting problems

• Network interruptions

• Security concerns

• Other operational circumstances

We may modify, suspend, or discontinue website features where reasonably necessary.

Disclaimer

To the extent permitted by applicable law, products and services are provided subject to the descriptions, terms, warranties, and consumer rights that apply to the relevant transaction.

Nothing in these terms excludes or limits rights that cannot legally be excluded or limited.

Limitation of Liability

To the extent permitted by applicable law, JUGGLERAL will not be responsible for indirect, incidental, or consequential losses resulting solely from circumstances outside our reasonable control.

Any limitation of liability in these terms applies only to the extent permitted by applicable law.

Nothing in these terms limits liability where such limitation is prohibited by law.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful misuse of our website, violation of these terms, or infringement of another party's rights.

This provision does not limit any statutory consumer rights.

Severability

If any provision of these terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary while the remaining provisions continue to apply.

Governing Law

These terms are governed by the laws applicable to JUGGLERAL and the relevant transaction. Any mandatory consumer protections, lawful complaint routes, and rights to bring a claim in a court available under applicable law remain unaffected. No provision requires you to waive a right that cannot legally be excluded.

Changes to These Terms

JUGGLERAL may update these terms from time to time to reflect changes in:

• Store operations

• Website functionality

• Payment services

• Shipping procedures

• Applicable requirements

• Laws or regulations

The most current version will be published on this page.

Updated terms apply from their effective date where permitted by applicable law.

Material changes operate prospectively and do not retrospectively reduce the rights associated with an earlier order. If a change requires additional notice or agreement under applicable law, we will provide it.

Contact Us

If you have questions regarding these terms, an order, payment, shipping, returns, exchanges, or refunds, please contact us:

JUGGLERAL

Phone:
+1 801-586-3086

Email:
info@juggleral.com

Business Address:
7880 Pasadena Blvd
Pembroke Pines, FL 33024
United States

When contacting us regarding an existing order, please include your order number and the email address used during checkout whenever possible.

Thank you for choosing JUGGLERAL.

Beauty Product Information and Use

Read the relevant ingredients, directions, warnings, size or volume, shade information, and manufacturer instructions before purchase and use. Ingredient lists, packaging, and formulas may change; check the label on the item received. Do not use a product where you know you are allergic to an ingredient. A patch test may be appropriate when recommended by the manufacturer. Our product information describes cosmetic use and does not replace professional diagnosis or treatment. We do not make unsupported claims that products cure, treat, or prevent disease.